Waymish: Why Are You Making It So Hard for me to give you my money?

Autori

• Ray Considine
• Ted Cohn
• Chris Considine

Parametri

• 222 pagine
• 8 ore di lettura

• Commercio e vendita
• Economia e affari

Maggiori informazioni sul libro

A WAYMISH is any dumb mistake made when dealing with a customer. It's the disastrous effect of one minute's lousy service which loses a customer ready and willing to spend money. One WAYMISH. One customer lost. All future profits gone. The book's examples make excellent staff training material.

Lingua: Inglese

Pubblicato: 2020

(In brossura)