Call Centers and the Global Division of Labor

A Political Economy of Post-Industrial Employment and Union Organizing

Autori

• Andrew J R Stevens

Parametri

• 236 pagine
• 9 ore di lettura

• Business & Management
• Commercio
• Saggistica
• Scienze sociali

Maggiori informazioni sul libro

Through an examination of trade union interventions in the call center industries located in Canada and India, this book contributes to research on post-industrial employment by using political economy as a juncture between development studies, the sociology of work, and labour studies. Inhaltsverzeichnis 1. Introduction m2. Political Economy, Post-Industrialism and the Global Division of Knowledge Labor 3. The Political Economy of Offshoring 4. The Global Division of Call Center Work 5. India: Labor Organizing Offshore 6. Centers of Steel 7. Global Division of Knowledge Labor, Global Unionism 8. Conclusion

Lingua: Inglese

Pubblicato: 2020

(In brossura)