Delivering satisfaction and service quality : a customer-based approach for librariesPeter HernonEsaurito3,0Avvisami
I´d change My Life If I Had More Time! A practical guide to living your dreamsDoreen VirtueEsaurito3,3Avvisami
Speak for yourself : how to give persuasive presentations and entertaining talks - with confidenceCristina StuartEsaurito2,5Avvisami
Customers for life. How to turn that one-time buyer into a lifetime customerCarl SewellEsaurito3,8Avvisami
Think Like a Freak: The Authors of Freakonomics Offer to Retrain Your BrainSteven D. LevittEsaurito4,0Avvisami
