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Market-Based Management

Strategies for Growing Customer Value and Profitability - Fourth Edition

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This unique book is built around a performance orientation and the belief that real learning occurs only with the application of knowledge. It emphasizes market-based management—with a focus on the linkages between marketing strategy and profitability, and provides a systematic method for learners to evaluate the profit impact of a marketing strategy. Coverage that goes beyond marketing fundamentals features a three-fold integration of market-driven strategy, customer satisfaction, and profitable growth—giving readers the tools and techniques for delivering higher levels of customer satisfaction, marketing productivity and profitability. A special effort was made to include more coverage of customer loyalty marketing, performance metrics, customer relationship marketing, and brand and product line strategies. For anyone interested in strategic marketing.

Acquisto del libro

Market-Based Management, Roger J. Best

Lingua
Pubblicato
2004
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(In brossura),
Condizioni del libro
In buone condizioni
Prezzo
7,49 €

Metodi di pagamento

3,7
Molto buono
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Sottotitolo
Strategies for Growing Customer Value and Profitability - Fourth Edition
Lingua
Inglese
Pubblicato
2004
Formato
In brossura
Pagine
528
ISBN10
0131469568
ISBN13
9780131469563
Serie
Valutazione
3,7 su 5
Descrizione
This unique book is built around a performance orientation and the belief that real learning occurs only with the application of knowledge. It emphasizes market-based management—with a focus on the linkages between marketing strategy and profitability, and provides a systematic method for learners to evaluate the profit impact of a marketing strategy. Coverage that goes beyond marketing fundamentals features a three-fold integration of market-driven strategy, customer satisfaction, and profitable growth—giving readers the tools and techniques for delivering higher levels of customer satisfaction, marketing productivity and profitability. A special effort was made to include more coverage of customer loyalty marketing, performance metrics, customer relationship marketing, and brand and product line strategies. For anyone interested in strategic marketing.