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Jossey Bass Higher and Adult Education Series: Designing and Assessing Courses and CurriculaRobert M. DiamondEsaurito3,4Avvisami
Relationship Fundraising. A Donor-Based Approach to the Business of Raising MoneyJennie ThompsonEsaurito3,5Avvisami
University of Michigan Business School Management Series: Improving Customer Satisfaction, Loyalty, and ProfitAnders GustafssonEsauritoAvvisami
