The Starbucks experience : 5 principles for turning ordinary into extraordinaryJoseph A. MichelliEsaurito3,8Avvisami
Guide to project management : achieving lasting benefit through effective changePaul Craig RobertsEsaurito3,5Avvisami
The gamification revolution. How leaders leverage game mechanics to crush the competitionJoselin LinderEsaurito3,7Avvisami
What Great Service Leaders Know and Do: Creating Breakthroughs in Service FirmsJames L. HeskettEsaurito3,6Avvisami